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INTRODUCTION
www.alfarashaperfume.com (the "Site") is operated by Al Farasha Limited ("we" and "us" and "our"). Use of the Site is on the terms contained in this document ("Terms of Use"). If you do not agree to these Terms of Use, stop using the Site immediately. By accessing and using this Site you are indicating your acceptance to be bound by these Terms of Use. They are a legal agreement between you and us and can only be amended with our consent. They should be read in conjunction with any details provided on the Site about how the Site operates and the services which are available.
The supply of any products or services you order from this Site is subject to our Terms & Conditions. You should also read our Privacy Policy. We reserve the right to change these Terms of Use from time to time without prior notice by changing them on the Site
WEBSITE TERMS & CONDITIONS
This page (together with the documents referred to on it) tells you the terms and conditions ("Terms & Conditions") on which we supply any of the products ("Products") listed on our website www.alfarashaperfume.com to you. Please read these Terms & Conditions carefully before ordering any Products from the Site. You should understand that by ordering any of the Products, you agree to be bound by these Terms & Conditions. Please also note that the use of the Site.
We take privacy seriously. The categories of personal data that we process depend on how you use our services. We use your personal data to align our online and in store services with your preferences, to provide you with purchases and services, to deal with your requests, to contact you regarding tailored products and services which may be of interest to you. All personal data is processed in accordance with applicable data protection laws. For a full version of our Privacy Policy, please see Privacy Policy.
HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
You may place an order to purchase a Product advertised for sale on the Site by following the onscreen prompts after clicking on the item you are interested in. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the "Proceed to Secure Payment" button on the "Payment Details" page.
After placing an order, you will receive an e-mail (the "Order Confirmation") from us acknowledging that we have received your order and giving an order number and a summary of your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the "Dispatch Confirmation"). The contract between us will only be formed when we send you the Dispatch Confirmation for the relevant Product.
We may be unable to process your order if:
The Product you ordered is out of stock or discontinued;
OR
There is a problem with authorisation of your method of payment.
DELIVERY
We will deliver the Products to you in accordance with the delivery option specified by you when you placed your order . We will dispatch all Products comprised in your order which are supplied by us at the same time albeit on some occasions in multiple packages. Delivery will be made to the delivery address specified in your order. Please see Delivery Information.
RISK AND OWNERSHIP
Once delivered, the Products ordered will become your responsibility and, except in relation to Products that are damaged or faulty when delivered or have been incorrectly delivered, we will not accept any liability for their loss, damage or destruction after they have been delivered.
Ownership of the Products will only pass to you on: delivery of the Products to you; or us receiving full payment of all sums due in respect of the Products, (including delivery charges) whichever is the later.
PRICE AND PAYMENT
The price of any Products will be as quoted on our Site from time to time, except in cases of obvious error.
These prices include VAT but exclude delivery costs, which will be added to the total amount due once you have selected a delivery service from the available options as set out in Delivery Information.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
We cannot complete your order until you have paid for it in full. Payment can be made by most major credit or debit cards by completing the relevant details on the "Payment Details" page By using a credit/debit card or PayPal to pay for your order, you confirm that the card/account being used is yours. All fields indicated as compulsory must be completed. Please note that we will only use your information in accordance with our Privacy Policy. All credit/debit card/PayPal account holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
INTERNATIONAL PAYMENT AND DELIVERIES
We only accept payment in Euros by credit or debit card & PayPal.
If an exchange rate is applicable to your order your card provider will determine the rate of exchange and may add an administration charge which you will be liable to pay.
The contract between us for the items you have ordered will only be formed when we email you to confirm that the items have been dispatched. The contract will therefore be formed in Ireland.and the language of the contract will be English.
All refund payments will be paid to you in and will match the amount you paid in for the item(s) and delivery charges are not refundable If an exchange rate is applicable to your order the amount you receive in your local currency will depend on the exchange rate applied by your credit or debit card provider when it receives our refund payment and may therefore be different from the price paid for the item(s) in your local currency. We will not be liable for any losses caused to you as a result of any currency fluctuations or exchange rates applied by your credit or debit card provider.
NOTICES
Any formal legal notices should be sent to us at our Customer Services address set out in the Contact Us section.
EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control.
CONTACT US
If you experience problems with ordering from the Site or have any questions with regard to an order, please feel free to Contact Us.
UPDATES
These Terms & Conditions were last updated in October2022